Privacy Policy
Last Updated: [Insert Date]
At Tik Health (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase through our website [tik-health.shop].
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, shipping/billing address, and payment details when you place an order.
- Communication Data: information you provide when contacting us via email (connect@tik-health.shop) or WhatsApp (+86 18856880210).
- Technical Information: IP address, browser type, device information, and cookies when you browse our website.
- Order & Transaction Data: purchase history, wholesale requests, and customer service records.
2. How We Use Your Information
We process your information to:
- Fulfill and deliver your orders.
- Provide customer support and respond to inquiries.
- Offer wholesale and partnership services.
- Improve our website, products, and user experience.
- Send promotional emails (only if you opt in).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Service Providers: payment processors, shipping partners, and IT providers who help operate our website.
- Legal Authorities: if required by law, regulation, or to protect our rights.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You may disable cookies in your browser, but some features of our site may not function properly.
5. Data Protection & Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location (e.g., EU under GDPR, California under CCPA), you may have the right to:
- Access, update, or correct your personal data.
- Request deletion of your information.
- Opt out of marketing communications.
- Restrict or object to certain processing activities.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at connect@tik-health.shop.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. International Data Transfers
As a cross-border e-commerce platform, your data may be transferred to and processed in countries outside your residence. We take appropriate safeguards to ensure your data is protected.
9. Children’s Privacy
Our website and services are not directed at children under 16 years old. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
- 📧 Email: connect@tik-health.shop
- 📱 WhatsApp: +86 18856880210