Terms of Service

Welcome to Tik Health (“we,” “our,” or “us”). By accessing or using our website [tik-health.shop], you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using our site.

1. Use of Our Website

You must be at least 18 years old to use our website or place an order.
You agree to use this site only for lawful purposes and in accordance with these Terms.
We reserve the right to deny access or cancel orders if misuse or fraudulent activity is suspected.

2. Products & Orders

All products listed on Tik Health are dietary supplements sourced directly from manufacturers.
Prices, discounts, and availability are subject to change without prior notice.
By placing an order, you agree to provide accurate and complete information.
We reserve the right to cancel or refuse any order at our discretion (e.g., due to payment issues, stock availability, or suspected fraud).

3. Wholesale Orders

In addition to retail purchases, we offer wholesale opportunities.
Wholesale terms, pricing, and minimum order quantities may vary and require prior agreement with our sales team.

4. Payments

All payments must be made in full at the time of purchase.
We accept major online payment methods as displayed at checkout.
You are responsible for any bank fees, currency conversion charges, or local import taxes.

5. Shipping & Delivery

Orders are shipped within 2 business days after payment confirmation.
Delivery times vary by destination (average 7–15 business days for most regions).
We are not responsible for delays caused by customs, courier services, or unforeseen circumstances beyond our control.

6. Returns & Refunds

Please refer to our Shipping & Returns Policy for details on eligibility, procedures, and refund conditions.
Products must remain unopened and unused to qualify for return unless defective upon arrival.

7. Intellectual Property

All content on Tik Health, including text, images, logos, and product descriptions, is the intellectual property of Tik Health or its licensors.
You may not copy, reproduce, or distribute our content without prior written permission.

8. Disclaimer of Warranties

All products are provided “as is” and “as available.”
We do not guarantee that our products will meet every individual’s health needs. Please consult a medical professional before using dietary supplements.
We make no warranties regarding uninterrupted or error-free operation of the website.

9. Limitation of Liability

To the fullest extent permitted by law, Tik Health is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our maximum liability for any claim related to your purchase shall not exceed the total amount paid for that order.

10. Privacy

Your personal data is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your data as described in the Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed under the laws of [Insert Jurisdiction, e.g., Hong Kong or United Kingdom], without regard to conflict of law principles.
Any disputes shall be resolved in the courts of the chosen jurisdiction.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: connect@tik-health.shop
📱 WhatsApp: +86 18856880210